Return, Exchange & Refund POLICY
Our customers’ satisfaction is our goal, so we are glad to accept your returns for exchange.
If for any reason you are not happy with your purchase, please notify us within 0-2 days (48 hours max) by email on firstname.lastname@example.org from the time of delivery; for a store credit of item full value to purchase a new item.
No Refunds please..
Returns are accepted if sent back to us within 10 days from the delivery date.
Where a customer fails to contact us as stipulated on the expiration of 48 hours, then acceptance of the return is at the sole discretion of SHAPEMNOW as to whether or not to accept and replace the item.
The cost of the return & re-delivery is the customer’s sole responsibility.
This applies to case where a customer made a wrong selection and wants a replacement.
It will be the responsibility of the customer to care and ensure that a returning item reaches us in new and good condition.
We will not accept returns for any of the following product :
– Butt lifters
– Worn or Used Items
– Damaged items
Cancellation of order.
SHAPEMINOW reserves the right to cancel your order with or without notifying you of the reason for the cancellation
It is recommended that you use the size chart on the product page when selecting your size